Your fingerprint isnt recognized five times in a row. Or the touch ID may scan failed while you are using a case or screen protector and the home button is covered.
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If the fingerprint reader has a lot of grime on it you can clean it with a circular motion around its edges.
Why is my iphone fingerprint not working. From an Apple Communities thread. How to delete and re-add your Touch ID fingerprints on Mac. Select System Preferences from the drop down menu.
The previous instance of dropping or exposure to liquid could be the most possible way to damage the fingerprint sensor. Delete and Add New Fingerprint. Why iPhone Touch ID Not Working.
Try Turning Off the Password Completely. Relevant component here refers to a fingerprint sensor or Home Button. Ive taken the iPhone 6 Plus to the Genius Bar twice where they recapture the fingerprints Touch ID works while in the store then stops working after I leave.
Usually the problem is caused when the physical part of your iPhones display that processes touch called the digitizer stops working correctly or when your iPhones software stops talking to the hardware the way it should. So I deleted my finger prints and then added new ones on. It worked for an hour or so and now It just doesnt take anymore.
Youre trying to open Touch ID Passcode in the Settings menu. Turn Touch ID Off and On. As mentioned earlier on dampness is one of the leading causes of the iPhone Touch ID not working issue.
Fix iPhone Passcode Not Working via iTunes. Make Sure Your Finger and Fingerprint Sensor is Dry and Clean. So just the other day I subconsciously just started using my pass code more to unlock my phone I hadnt realized it until now but my touch id isnt being accepted anymore.
Hard Reboot your Device. Check if it has reseted your fingerprints too. The most commonly-used method to unlock iPhone is restoring iOS system via iTunes.
As a fingerprint identity sensor Touch ID can not only secure your iPhone but also enable you to do things like unlocking your iPhone and making purchases in App store and iTunes just by touching the sensor. This method erases all the data but is a useful method to resolve any problems. If touch ID failed to work on your iPhone some operations on iPhone will become less convenient.
Select the Touch ID preference pane. If you have water or some dirt on your hand or water on your iPhone the fingerprint recognition may be affected. Hover over the fingerprint icon you wish to delete until you see the X in the upper left corner then.
If you are trying to use Touch ID with wet fingers even if you have a water-resistant iPhone it wont work correctly. If you were unable to activate Touch ID on this phone use a lint-free cloth to clean and dry both your finger and fingerprint reader. Remove the cable from your phone.
There are some people that may disassemble the iPhone without powering off the phone in advance actually this is a very possible reason that cause the touch ID function failed. After that tap on Erase All Content and Settings hit Erase iPhone. 2 Turn off your passcode Under settings select Turn Passcode Off in the Touch ID Passcode section.
You might need to enter your passcode or Apple ID instead of using Touch ID in these situations. The reason why your touchIDs are not working while plugged in is that there is an interference between the finger sensor and your finger. Why is My Touch ID Not Working.
IPhone fingerprint not working after replacing screen or battery is another common reason why your fingerprints failed to activate. This interference is caused by the electric field generated by the charging solenoids conductive lines which route from the port to the phone battery. If you have the latest version of iTunes installed on your computer and you have backed up your iPhone with iTunes before iTunes would be the best choice for users who have problems of iPhone passcode not working.
Check Your iPhone Case and Screen Protector. Have you experimented that the fingerprint on your iPhone stops working. If you dont turn off the phone first then this thing happens a lot.
If you have just updated the iOS on your iPhone and you found that the Touch ID not working wait at least a day. You just enrolled or deleted fingerprints. You havent unlocked your device in more than 48 hours.
Touch ID not working is most likely to happen because your fingers or fingerprints are not clean when touching the Home button. After capturing fingerprints Touch ID works for a while a couple of hours then stops woking and does not recognize fingerprints. Sometimes even a tiny bit of water or sweat can make it hard for your iPhone or iPad to read your fingerprint.
Contact Apple About a Possible Repair. Reset Your Network Settings. You just restarted your device.
If the Home button has lots grime clean with a circular motion around the edge of the Home button and then do it in reverse to clear out as much as possible. The updating process can change some settings of your iPhone. Follow these steps to delete your Touch ID fingerprints on Mac.
The fix solution is that you restart your iPhone again and the touch ID function can back to work. Sorry to say but if the iPhone fingerprint not working problem still exists after doing the above efforts try a factory reset. Click on the Apple menu icon in the upper left corner of your Macs screen.
Sometimes issues with the iPhone cable either overheating or causing software issues can prevent Touch ID from working. If your screen gets some serious damaged and get broken. The first thing we need to do is figure out why your iPhone touch screen.
This can happen anytime and there are various reasons why. Give the device some time to settle after the update.
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